SHIPPING & HANDLING POLICY ORDER BY 1:00PM PST FOR SAME DAY SHIPPING MON-FRI.
CERTAIN ITEMS(RADISH EXTRACT, SAFFLOWER POWDER, ANY WEATHER SENSITIVE PRODUCTS) MAY DELAY IN SHIPPING AND WILL BE SHIPPED ON FOLLWING MONDAY (EXCEPT HOLIDAYS) WHEN ORDERED ON FRIDAY.
SHIPPING CHARGE* $15.00 (48 states withing US) $25.00 (Alaska and Hawaii) From $30.00 USD Outside US (international shipping)
Orders over $150* Free Shipping (US 48 States Only) $25.00 (Alaska and Hawaii) From $30.00 from the estimated weight for International Shipping International Shipping
We are currently working on a foreign address input system. Please leave the full address at the right 'notes' section and email address. We will confirm your order via email with the final shipping cost.
REFUNDS & EXCHANGES POLICY If you are not 100% satisfied with your purchase, we will be happy to accept return of all our products for exchange or refund. We believe that in order to have the best possible online shopping experience, we must have a liberal return / exchange policy. So if you are not happy with your purchase(if it has defect), return the merchandise to us for refund/exchange within 30 days of the purchase date*. we will offer a same item exchange or full refund within 30 days of initial purchase; However If the merchandise has no defect, customer is responsible for the return shipping charge.
Refund Examples: i) Your order value is $149 + $15 shipping charge = $164. We will refund $149 – $15 = $134. ii) Your order value is $150 + $0 shipping charge (due to free shipping on certain order value). We will refund $150 – $15 = $135.
*Starting 9/20/2023, free shipping for purchases $150+ will be effective
